Terms & Conditions

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Terms and Conditions for Birch Rides

Effective Date: 04.05.2024

1. Introduction

Welcome to Birch Rides. These Terms and Conditions govern your use of our chauffeur and transportation services and our website. By accessing or using our services, you agree to be bound by these terms.

2. Services Description

Birch Rides provides luxury and executive chauffeur services, including airport transfers, corporate travel, wedding car hire, event transportation, VIP services, and hourly hire. Detailed descriptions of these services are available on our website.

3. Booking and Cancellation

• Bookings: Bookings can be made through our website, by phone, or email. Full details of the travel arrangement including dates, times, and destinations should be provided at the time of booking.
• Cancellations: Customers can cancel their bookings up to 24 hours before the scheduled service time for a full refund. Cancellations made less than 24 hours before the scheduled time may incur charges.

4. Pricing and Payments

• Pricing: Prices for our services are listed on our website and may vary based on the specifics of the requested service (e.g., vehicle type, duration, and distance).
• Payments: Payments are accepted via credit card, debit card, or other approved methods of payment as listed on our website.

5. User Obligations

You agree to provide accurate and complete information for service bookings and to update that information as necessary. You agree to use our services for lawful purposes only and to comply with all applicable laws and regulations.

6. Conduct and Behavior

You are expected to conduct yourself in a manner that does not disrupt the operation of the service or the comfort of other passengers. Inappropriate behavior may result in termination of the service without refund.

7. Limitation of Liability

Birch Rides is not liable for any direct, indirect, incidental, special, or consequential damages resulting from your use of our services.

8. Indemnity

You agree to indemnify and hold Birch Rides and its employees harmless from any claims, demands, losses, or damages, including reasonable attorneys’ fees, made by any third party due to or arising out of your breach of these Terms and Conditions or your violation of any law or the rights of a third party.

9. Privacy

Your privacy is important to us. Our Privacy Policy, as displayed on our website, explains how we collect, use, and protect your personal information.

10. Modifications to Terms

Birch Rides reserves the right to modify these Terms and Conditions at any time. We will notify you of any changes by posting the new Terms and Conditions on our website. Your continued use of our services after such changes will constitute your consent to the modified Terms and Conditions.

11. Contact InformationIf you have any questions about these Terms and Conditions, please contact us at:

• Email: bookings@birchrides.com
• Phone: 02084024650