Privacy Policy

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Effective Date: [04.05.24]

Introduction:

Welcome to Birch Rides. We are committed to protecting the privacy and security of our customers' information. This Privacy Policy outlines the types of personal information we collect, how it is used, and the measures we take to protect your personal data.

Information Collection and Use:

Birch Rides collects personal information to provide and improve our chauffeur and transportation services. Types of information we may collect include:

Personal Identification Information: 

Name, Email address, Phone number, Address.

Travel Information: Pickup and drop-off locations, flight numbers, and travel itineraries.

Payment Information: Credit/debit card details, billing address (collected and processed by our secure payment processor).

How We Use Your Information:

To Provide Services: Arranging transportation, billing, customer support.

To Improve Services: Analyzing usage to enhance our service offerings.

To Communicate: Sending booking confirmations, updates, and promotional offers, subject to your consent.

To Ensure Safety: Monitoring trips for the safety of both passengers and drivers.

Data Sharing and Disclosure:

Service Providers: 

We may share your information with third parties to facilitate our services (e.g., payment processors, software providers).

Legal Requirements: 

Birch Rides may disclose your data if required by law or in response to valid requests by public authorities (e.g., a court or a government agency).

Data Security:

We implement robust security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. These include encryption, access controls, and secure software practices.

Your Rights:

You have certain rights regarding your personal data, including the right to access, correct, or request the deletion of your personal data held by us. To exercise these rights, please contact us using the information below.

Cookies and Tracking Technologies:

Our website uses cookies and similar tracking technologies to track the activity on our service and holds certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

Changes to This Privacy Policy:

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We encourage you to review this Privacy Policy periodically for any changes.

Contact Us:

If you have any questions about this Privacy Policy, please contact us:

Email: bookings@birchrides.com

Phone: 02084024650